Harry Potter und der Stein der Weisen by Rowlin... | Book | condition acceptable

Condition Description

We try to assess the exact condition of the goods as objectively as possible. Prior to sale, each article is examined manually by us and its condition assessed according to the following criteria. Should there be deviations in any case from the condition stated, we would very much appreciate it if you would contact us before giving a review.

Books & Media:

new:

• Unused article in top condition
• The article is shrink-wrapped where it is delivered in this condition by the manufacturer

very good:

• Second-hand article is in a very good condition
• Article hardly shows any traces of usage
• Pages are undamaged and contain no markings or notes
• Jacket or accessories are intact if included in the scope of delivery
• Jacket and accessories are intact where included in the scope of delivery. Jacket, cover and booklet may have just slight signs of usage but are not marked or annotated

good:

• Article is in a used but good condition
• There may be dog ears or traces of reading
• Jacket may in some cases be lacking
• In some cases, this may be a faulty copy in good condition
• Dedications / a few or small number of text markings may have been made
• CDs/DVDs may have scratches which, however, do not impair the function

acceptable:

• Article has clear signs of use
• Function of the article should not be impaired
• Notes, markings and underlinings are possible
• Supplements to the article show traces of use or are lacking (for example jacket, cover, booklet, sheath, box, instructions)

Editions (in the case of books)

In individual cases, it can happen that a book deviates from the edition stated. Should this be the case, please contact us before giving a review so that, where possible, we can find a solution.

Frequently Asked Questions

Shipping costs & delivery periods

Returns

• What should I do if I want to return an article? How do I deal with a complaint / return for eBay contracts?

  We ask you to make a distinction between a complaint and cancellation.

  This is how a return works in the case of cancellation:

  You have the right within one month to cancel this contract without specifying reasons. In this connection, please read through the notice of right of cancellation set out in our terms and conditions of business. In this case, we kindly request you to return the goods to us.

  Please note that we do not accept consignments sent carriage unpaid (consignments with postage unpaid).

  In order to assign your return correctly, it is sufficient if our labels are still to be found on the goods or if you enclose an informal letter containing the order number.

  This is how a return is handled in the case of a complaint:

  Please apply for your return delivery via eBay. We will send you a link via eBay where you will be able to print out a postage-paid DHL parcel label. As soon as the goods are received, the purchase price will be refunded.

  In order to assign your return correctly, it is sufficient if our labels are still to be found on the goods or if you enclose an informal letter containing the order number.

  Please note that it can take up to 14 days to reverse your purchase, since the article which is the subject of complaint has to be tested and re-booked.

Office hours

• What are your office hours?

  You can contact us during the following office hours:

  Monday to Friday: 9:00 am - 6:00 pm
  Saturdays and Sundays: only by e-mail

  You can find our contact details in the section "Business seller information"

Purchases

• I have read that you also purchase articles; is this true?

  On the momox Internet page, you can easily sell articles at a fixed price.

  Sell easily in 3 steps:

  1. Type or scan in the bar code with your smartphone and establish the value

  2. Send in the article free of charge

  3. Get your money!

  Should you have any questions in this connection, the momox customer service will also be pleased to help you by mail.